CTGT

Privacy Policy

Effective date: March 30, 2026 | Last updated: March 30, 2026

CTGT Innovations Pvt. Ltd. is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information through our website www.ctgti.com.

1. General

a. This Website with the URL www.ctgti.com (“Website/Site”) is operated by CTGT Innovations Pvt. Ltd. (“We/Our/Us”). We collect and process personal data in accordance with the IT Act, 2000 and other applicable national and state laws relating to the processing of personal data.

b. We collect your personal information in order to provide and continually improve our products and services.

c. Our Privacy Policy is subject to change at any time without notice. Please review this policy periodically to stay informed about changes.

d. All partner firms and any third parties working with or for us, and who have access to personal information, are expected to read and comply with this policy.

2. How We Collect Information

a. From you directly and through this Site: We may collect information through the Website when you visit. The data we collect depends on the context of your interactions with our Website.

b. Through business interaction: We may collect information through business interaction with you or your employees.

c. From other sources: We may receive information from other sources, such as public databases, joint marketing partners, social media platforms, or other third parties, including information about your interactions with products and services offered by our subsidiaries.

3. Information We Collect

a. We collect information primarily to provide better services to all of our customers.

b. We collect the following information from you when you use or sign up on our Website: Name, Email Address, Company, Designation, and Business Information.

c. When you visit our Site, some information is automatically collected. This may include your operating system, Internet Protocol (IP) address, access times, browser type, language, and the website you visited before our Site. We also collect information about how you use our products or services.

d. We automatically collect purchase or content use history, which we may sometimes aggregate with similar information from other customers to create features or insights.

e. We may collect full Uniform Resource Locators (URL) clickstream data to, through, and from our website, including date and time, cookie number, content viewed or searched for, page response times, download errors, length of visits to certain pages, and page interaction information such as scrolling, clicks, and mouse-overs.

f. We automatically collect information using cookies. Cookies are small data files stored on your hard drive that help us improve our Site, our marketing activities, and your experience.

g. Most web browsers are set to accept cookies by default. You can choose to set your browser to remove or reject cookies, although some features may become unavailable.

h. We retain your information as long as necessary to provide goods and services to you and for such period as mandated by applicable laws.

i. If you opt to receive marketing communications from us, subscribe to our mailing list or newsletters, enter competitions, or provide your details at networking events, we may use your personal data for our legitimate interests in order to provide you with details about our goods, services, business updates, and events.

4. How We Use Information

a. We use the information we collect primarily to provide, maintain, protect, and improve our current products and services.

b. We may use your information for the following purposes:

  • Improve our services, Site, and how we operate our business
  • Understand and enhance your experience using our Site, products, and services
  • Personalize our products or services and make recommendations
  • Provide and deliver products and services you request
  • Process, manage, complete, and account for transactions
  • Provide customer support and respond to your requests, comments, and inquiries
  • Create and manage the online accounts you maintain on our Website
  • Send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support or administrative messages
  • Communicate with you about promotions, upcoming events, and news about products and services
  • Process personal information without your knowledge or consent where required by applicable law or regulation, including for identity verification or prevention, detection, or investigation of incidents or offences
  • Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity

5. Data Transfer

a. Information about our users is an important part of our business and we take due care to protect it.

b. We share your data with your consent or to complete any transaction or provide any product or service you have requested or authorized. We also share data with our affiliates, subsidiaries, and vendors working on our behalf.

c. We may employ other companies and individuals to perform functions on our behalf, such as fulfilling orders, sending postal mail and email, providing marketing assistance, processing payments, transmitting content, and providing customer service.

d. These third-party service providers have access to personal information needed to perform their functions but may not use it for other purposes. They must process personal information in accordance with this Privacy Policy and applicable data protection laws.

e. We release accounts and other personal information when we believe it is appropriate to comply with the law, enforce our terms, or protect the rights, property, or safety of us, our users, or others.

6. Cookies

a. To optimize our web presence, we use cookies. Some cookies are deleted after you close the browser, while others remain on your computer and allow us to recognize your browser on your next visit.

These help us with, among other things:

  • Improving your access to our site
  • Conducting research and diagnostics to improve content, products, and services
  • Preventing fraudulent activity
  • Improving security

b. If you block or reject our cookies, some essential features or services may not function properly.

c. Approved third parties, including search engines, analytics providers, social media networks, and advertising companies, may also set cookies when you interact with our services.

d. You can prevent the storage of cookies by enabling the relevant setting in your browser. However, doing so may limit the functionality of our services.

7. Data Security

a. We take due care to protect customer data. Technical and organizational measures are in place to prevent unauthorized or unlawful access, accidental loss, destruction, or damage. Employees handling data are trained accordingly.

b. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

c. We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information.

d. We take reasonable steps to help protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. You are responsible for safeguarding your usernames and passwords.

e. It is important to protect against unauthorized access to your password and your computers, devices, and applications. Be sure to sign off when using a shared computer.

f. The information you provide to us is stored on secure servers. We limit access to personal data to employees, agents, contractors, and other third parties that have a legitimate business need for such access.

g. Information collected from you will be stored for such period as required to complete the relevant transaction or as mandated under applicable law.

8. Links to Third-Party Sites/Apps

Our Site may contain links to and from third-party websites. If you follow a link to any such website, please note that those websites apply their own privacy policies and terms, and we do not accept any responsibility or liability for them.

9. Sharing of Personal Information

We do not share your personal data with third parties without your prior consent, except in the following cases:

  • With third parties who work on our behalf, provided they adhere to applicable data protection principles or are contractually required to provide at least the same level of privacy protection
  • To comply with laws or respond to lawful requests and legal process
  • To protect the rights and property of us, our agents, customers, and others, including enforcement of our agreements, policies, and terms
  • In an emergency, including to protect the personal safety of any person
  • For the purpose of a business deal or negotiation involving the sale or transfer of all or a part of our business or assets, including merger, financing, acquisition, divestiture, or bankruptcy

10. Children

If you are under 18, or under the age of majority in the jurisdiction in which you reside, you may use our Website only with the consent of your parent or legal guardian. We will not be liable for any cause of action arising from non-compliance with this section.

Changes to This Policy

We may change this policy from time to time. If we make any changes, we will update the “Last Updated” date above. Your continued use of our services after such changes are published will constitute your acceptance of the revised policy.

Contact Details

+91 9822 845468

info@ctgti.com